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Refund & Cancellation Policy

Refund & Cancellation Policy

Last updated: 1/2/2026

This Refund & Cancellation Policy outlines the rules and conditions regarding fee payments, cancellations, and refunds for courses and services offered by Global Learning School of Music Institute (GLSMI).

1. Course Fees

  • All course fees must be paid in full or as per the payment schedule communicated at the time of admission.

  • Fees once paid are generally non-refundable, except under specific conditions mentioned in this policy.

2. Cancellation by Student

  • If a student chooses to cancel admission before the commencement of classes, a partial refund may be considered after deducting:

    • Registration / admission charges

    • Administrative and processing fees

  • No refund will be provided once classes have commenced, regardless of attendance.

3. Cancellation by GLSMI

GLSMI reserves the right to cancel or reschedule a course due to:

  • Insufficient student enrolment

  • Unavoidable circumstances or administrative reasons

In such cases, students may be offered:

  • A full refund or

  • Adjustment of fees to another course or batch

4. Examination & Certification Fees

  • Fees paid for examinations, assessments, digital marksheets, and certificates are non-refundable once the examination process has been initiated.

5. Online Classes & Digital Services

  • Fees paid for online classes, digital content, or downloadable materials are non-refundable.

  • No refunds will be issued for missed online sessions due to personal reasons or technical issues on the student’s end.

6. Absenteeism & Discontinuation

  • No refund will be issued if a student:

    • Discontinues the course midway

    • Fails to attend classes or examinations

    • Is removed due to disciplinary action

7. Refund Processing

  • Approved refunds (if any) will be processed within 7–14 working days.

  • Refunds will be made through the original mode of payment.

  • GLSMI will not be responsible for delays caused by banks or payment gateways.

8. Force Majeure

GLSMI shall not be liable for refunds or compensation due to events beyond its control, including but not limited to natural disasters, government restrictions, pandemics, or technical failures.

9. Policy Updates

GLSMI reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be effective immediately upon publication on the website.

10. Contact Information

For refund or cancellation-related queries, please contact us:

Email: support@glsmi.org
Phone: +91 8822855162
Address:
West Jyoti Nagar, Piyoli Phukan Path,
Bamunimaidam, Guwahati – 781021,
Assam, India