REFUND AND CANCELLATION POLICY

Refund & Cancellation Policy

Last updated: 1/2/2026

Welcome to the GLSMI Foundation for Music and Performing Arts Trust (referred to below as “the Foundation”, “we”, “us”, or “our”).
By registering for our music courses, workshops, examinations, or applying for institutional affiliation through our website or physical centers, you agree to comply with and be bound by the following Refund and Cancellation Policy.
1. ADMISSION AND TUITION FEES
    • Strict Non-Refundability: All fees paid to the Foundation—including but not limited to Admission Fees, Monthly/Quarterly/Annual Tuition Fees, Prospectus Fees, and Security Deposits—are 100% non-refundable and non-transferable under any circumstances.
    • Batch Transfers: Once a student is assigned a specific batch and schedule, fees cannot be adjusted against another student’s account or transferred to a different academic course.
    • Absences and Withdrawals: If a student chooses to discontinue the course mid-term, withdraws their admission, or remains absent from scheduled classes, no partial or full refund will be issued for the remaining period.

2. EXAMINATION AND CERTIFICATION FEES
    • Fees collected for yearly examinations, grade assessments, evaluation books, preparatory materials, and official certificate distribution are non-refundable.
    • If a student fails to appear for a scheduled exam, the fee will not be carried forward to the next cycle, and a re-examination fee may apply as per Foundation norms.

3. INSTITUTIONAL AFFILIATION FEES
    • For centers and external music institutes applying for affiliation under the GLSMI Foundation banner: The initial application fee, yearly affiliation processing fee, and MOU contract fees are fully non-refundable once the application process begins or the MOU is signed.

4. CANCELLATION BY THE FOUNDATION
    • The Foundation reserves the right to cancel a student’s admission or an institute’s affiliation due to disciplinary violations, non-payment of dues, or breach of terms mentioned in the code of conduct. In such situations, all previous fees paid will be forfeited, and no refund claims will be entertained.
    • In the rare event that the Foundation permanently cancels a specific batch, workshop, or event due to internal administrative reasons, an alternative batch or a proportionate refund may be issued at the sole discretion of the Management.

5. DUPLICATE PAYMENTS / TRANSACTION ERRORS
    • If an online transaction error occurs and duplicate payments are deducted from the user’s bank account due to a technical glitch on our website’s payment gateway, the user must notify us immediately at [Your Contact Email] with valid bank transaction proofs.
    • Verified duplicate amounts will be processed and refunded back to the original source payment account within 7 to 10 working days.

CONTACT US
For any questions regarding our financial policies, please contact our administrative desk:
  • Email: support@glsmi.org
  • Phone: +91 8822855162
  • Address: GLSMI Foundation for Music and Performing Arts Trust
                    West Jyoti Nagar, Piyoli Phukan Path,
                     Bamunimaidam, Guwahati – 781021, Assam, India

Policy Updates

GLSMI reserves the right to modify this Refund & Cancellation Policy at any time. Updates will be effective immediately upon publication on the website.